Who needs this
For operations teams, admin teams, IT-adjacent staff and process owners who need to understand automation.
It is useful for teams that own everyday processes and need to understand how flows are built, tested and handed over.
Power Automate training helps business teams understand, build and manage useful workflows so automation does not depend on one person. It is for beginners, process owners and teams that already have flows they need to understand, and it focuses on practical workflows, safe build habits and clear handover.
The training is built around how flows behave in practice: triggers, approvals, errors, ownership and documentation. People learn enough to make sensible choices and avoid fragile automations.
Training pairs naturally with Power Automate consultancy and wider Microsoft 365 AI automation when a process needs to be built or repaired.
Who needs this
For operations teams, admin teams, IT-adjacent staff and process owners who need to understand automation.
It is useful for teams that own everyday processes and need to understand how flows are built, tested and handed over.
Where flows become fragile
Training topics
Takeaways
Outcome
A team that can understand automation opportunities and manage simple flows with more confidence.
Training in practice
Power Automate is useful for repeatable steps such as approvals, notifications, intake, file movement and simple reporting. Training helps people spot where a flow fits and where a process needs tidying first.
Beginners need the basics: triggers, actions, conditions, approvals and connectors. Process owners also need to understand ownership, testing, documentation and what to do when a workflow changes.
Common examples include form-to-approval flows, reminders, SharePoint list updates, document notifications and handover alerts. We use examples that look like the team's work, not abstract classroom tasks.
Safe flows are built with names, notes, owners, test cases and sensible error handling. These habits make workflows easier to trust, maintain and hand over.
Maintenance is part of the training. People learn what to check when a person leaves, a list changes, a connector fails or an approval route no longer matches the process.
Training is right when the team needs understanding and confidence. Consultancy is better when the process is risky, business-critical, poorly documented or needs a build that must be handed over cleanly.
Related services
Service map
See Discover, Design, Enable, Automate and Embed in one place.
Related area
Help people use Copilot and automation in real work.
The automation layer that lets Copilot agents and Microsoft 365 workflows act, not just answer.
Connect the repeated steps across Microsoft 365 so routine work runs more smoothly.
A sensible order of priority for automating the work that slows people down. We separate quick wins from processes that need more thought before anything is built.
Practical SharePoint workflows that help content, approvals and requests move properly. The aim is to make SharePoint support the work, not become another place people avoid.
Next step
Use the consultation to decide whether the need is training, consultancy or a mix of both.