Checking each agent ran
And what it flagged. If an agent didn't run, or ran and found something odd, we see it before you do.
How we work/Embed
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Embed
Embed: we keep your agents running.
Agents that run need looking after. Embed is a monthly retainer from £750 that checks each agent ran, chases what's waiting and keeps up with Microsoft's changes and yours.
What we look after
The work that keeps an agent useful after launch.
Approvals that have waited too long
Exceptions and approval cards nobody has actioned are chased, so work doesn't sit in a queue.
Broken connections and expired sign-ins
The unglamorous reason agents stop: a password changed, a mailbox moved, a sign-in expired. We fix it.
Microsoft's changes
Copilot Studio, Power Automate and Microsoft 365 change month to month. We keep your agents working through it.
Your changes
New templates, new thresholds, new staff and new clients. The agents change with the firm.
A quarterly review
What's working, what the agents took off your team and what's worth building next.
Three tiers
Priced by how many agents you have live.
Three-month minimum, reviewed quarterly. New builds are scoped separately.
Tier one
Embed Starter
£750 /month
For a firm with one or two agents live, which need to keep running without anyone in the firm having to watch them.
- Looks after up to 2 live agents or automations
- We check each agent ran, and what it flagged
- Approvals and exceptions that have waited too long are chased
- Broken connections and expired sign-ins are fixed
- Microsoft's changes and yours (templates, thresholds, staff) are kept up with
- Questions answered within 2 working days
- A quarterly review of what's working and what to build next
Tier two
Embed Growth
£1,500 /month
For a firm running agents across several teams, which needs a quicker answer when something stops behaving.
- Looks after up to 10 live agents or automations
- Everything in Starter
- Questions answered within 1 working day
- A quarterly review of what's working and what to build next
Tier three
Embed Enterprise
Custom
For firms whose agents the business depends on, where the support is agreed around the risk.
- More than 10 live agents or automations
- Everything in Growth
- Support arrangements agreed around the risk
- Formal service levels where you need them
One live agent or automation means one delivered capability, however many agents, flows or components sit inside it. All prices exclude VAT.
Microsoft's usage charges
Microsoft bills its usage to your firm. We build agents so routine steps run as standard automations and AI is only used where judgement is needed, which keeps that bill low and predictable. We review it with you each quarter.
Included
- Checks, fixes and chasing on the agents you have live
- Changes to templates, thresholds, folders and who approves
- Keeping up with Microsoft's changes
- Questions answered within your tier's time
- The quarterly review
Scoped separately
- New agents or automations
- Connections to new systems
- Workshops
New work gets a fixed price before it starts.
What does Embed cost?
Starter is £750 a month and looks after up to 2 live agents or automations, with answers within 2 working days. Growth is £1,500 a month for up to 10, with answers within 1 working day. Enterprise is priced per engagement. There's a three-month minimum, reviewed quarterly.
What counts as one live agent or automation?
One live agent or automation means one delivered capability, however many agents, flows or components sit inside it.
Are new agents included?
No. Embed looks after what's live. New builds are scoped separately, at a fixed price, so the retainer never quietly absorbs build work.
What does Microsoft charge on top?
Microsoft bills its usage to your firm. We build agents so routine steps run as standard automations and AI is only used where judgement is needed, which keeps that bill low and predictable. We review it with you each quarter.
Next step
Talk through keeping your agents running.
A free 30-minute call with James. No pitch and no obligation.