Services / Embed

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Service area

Embed services.

Keep the habits, support and improvement loop alive after launch.

Embed keeps adoption alive after launch. It gives staff somewhere to bring questions, champions a rhythm to support colleagues and leaders a clearer view of what is improving.

This service area is about steady improvement. Useful AI habits need support, examples and review after the first workshop.

Services in Embed

Choose the support that fits where you are now.

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Copilot Adoption Support

Ongoing help to keep Copilot useful after the launch moment has passed. We support teams with questions, blockers, refresher sessions and the next use cases worth developing.

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What this helps with

  • Usage reviews
  • Team questions
  • Blockers
  • Refresher sessions
  • Practical guidance
  • Next-step planning.

Outcome

Copilot becomes part of working habits rather than another tool people tried once.

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Copilot Champions Programme

A Copilot champions programme helps adoption spread beyond the launch session. We support internal champions with training, coaching and practical resources so they can help colleagues use Copilot well. This gives the rollout a human layer, not just another announcement.

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What this helps with

  • Champion selection
  • Training
  • Coaching
  • Practical resources
  • Office hours
  • Feedback loops

Outcome

A group of confident internal users who help others adopt Copilot in normal work.

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AI Office Hours

Regular sessions where staff can bring real questions, failed prompts and awkward use cases. The aim is to help people at the moment they need support.

What this helps with

  • Drop-in support
  • Problem solving
  • Prompt help
  • Examples
  • Blockers
  • Shared learning

Outcome

People get support when they actually need it, not just during the launch workshop.

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Prompt Library Creation

A useful set of reusable prompts based on the tasks your team actually does. This gives staff practical starting points rather than a blank box.

What this helps with

  • Prompt examples
  • Team workflows
  • Role-specific tasks
  • Reusable structures
  • Guidance on when to use them

Outcome

Staff have practical examples they can reuse instead of starting from a blank box.

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Ongoing Microsoft 365 AI Support

Practical support for improving Copilot, automation and agent use over time. The focus is on keeping useful work moving rather than creating a one-off launch.

What this helps with

  • Regular reviews
  • Support calls
  • Training refreshers
  • Automation improvements
  • New use cases
  • Simple reporting

Outcome

Your Microsoft 365 AI setup keeps improving instead of fading after the first rollout.