How we work/Training/Accountancy firms

Training

Copilot and agent training for accountancy firms.

The same hands-on sessions as every firm gets, from Copilot in your workflows and Copilot Cowork to the agents course and Copilot Studio workshops, with the exercises chosen from your practice's own work. Follow-along, on your own procedures and templates, with no Discover needed first.

Why a practice version

A tax senior and a partner don't need the same training.

Every session we run is built around the firm in the room. In a practice, tax, audit, the practice manager's office and partners each have their own admin, so the exercises come from the people who do the work rather than from a feature list. The tax team might run January's client queries through Copilot, then build an agent for the questions that come up every year. Partners see what lands in front of them to approve.

The preparation session before your first session is where James Wilkinson picks the exercises with you from your firm's own work and gathers the procedures and templates they need.

Not an accountancy firm? The training page covers every session, with examples from law firms and financial advisers too.

Example jobs

The kind of jobs practices bring to training.

A few examples, not a syllabus, across Copilot, Cowork and agents. The real exercises are chosen from your firm's own work in the preparation session, so what your team does in the session is a job they do every week.

  • Copilot in your workflows

    A fee proposal on the firm's template

    Partners and managers

    A first draft of a fee proposal in Word from the notes and emails you give it, on the firm's own template, saved as a prompt or, where Microsoft has switched skills on for your firm, a skill, so the next one starts the same way.

  • Copilot in your workflows

    Commentary from a management accounts export

    Managers and seniors

    Copilot in Excel works through a real export from your own systems, with each step shown so it can be checked, then a first draft of the commentary in Word for a person to review.

  • Copilot Cowork

    A Monday briefing

    Partners and managers

    Cowork pulls a briefing together from the week's emails and calendar on a schedule, and asks before it sends, posts or schedules anything.

  • Copilot Cowork

    A weekly client-status summary

    Managers, and whoever writes Cowork skills for their team

    A Cowork skill written from how your firm reports on its clients, so the weekly summary is put together the same way every time, for a person to check.

  • Agent sessions

    Answering the January questions

    Tax seniors, and whoever answers the January emails

    An agent that answers the questions the tax team gets every January from the firm's own procedures and this year's deadlines, and shows the page it used.

  • Agent sessions

    Finding answers in the audit manual

    Audit seniors and juniors

    An agent that answers “how do we do this here?” from the firm's audit methodology and templates, with the section it came from, so juniors check the source rather than the person next to them.

  • Agent sessions

    Finding the right template or procedure

    The practice manager and the office team

    An agent that points people to the right letter template, checklist or office procedure on SharePoint, instead of someone answering the same question every week.

  • Agent sessions

    A first reply to a routine client question

    Anyone who answers client emails

    An agent that drafts a reply to a common client question from the firm's approved wording, for a person to check and send.

  • Agent sessions

    A one-page note on new guidance

    Partners and managers

    An agent that turns a long piece of new HMRC guidance into a one-page note for the team, with the source linked so anyone can check it.

The sessions and prices

The same sessions as every firm, priced the same way.

A practice's first session of any material includes the preparation session. A repeat of the same material for another office or team is the session price only. First session from £950, further sessions from £650, per group (recommended up to 12 people).

Copilot in your workflows

Who it's for
Anyone in the firm with a Copilot licence. Up to 12
Tool
Copilot in Microsoft 365
Leave with
Two or three of each person's own weekly jobs run through Copilot end to end, at least one of them saved as a skill, prompt or instruction and a clear view of which work still needs Cowork, a skill or an agent
Length
Three hours. One half day, or two 90-minute sessions
First session
£1,150
Repeat session
£850

Copilot in your workflows, full day

Who it's for
Anyone in the firm with a Copilot licence. Up to 12
Tool
Copilot in Microsoft 365
Leave with
Everything from the half day, with Researcher, Analyst, Notebooks and your firm's own agents put to work in the same jobs
Length
A full day
First session
£1,800
Repeat session
£1,500

Building Your First Copilot Agent

Who it's for
Anyone in the firm with a Copilot licence. Up to 12
Tool
Copilot Chat
Leave with
Your own agent for one of your jobs, tested on real questions and shared with your team
Length
Two hours
First session
£950
Repeat session
£650

Building Your First Copilot Agent, with skills

Who it's for
Anyone in the firm with a Copilot licence. Up to 12
Tool
Copilot Chat
Leave with
Everything from the two-hour session, plus a skill written for one of your own jobs, packaged and added to your agent, and the know-how to reuse it in other agents
Length
Three hours
First session
£1,150
Repeat session
£850

Copilot Cowork for your team

Who it's for
Everyone who'll use Cowork, group by group. Up to 12
Tool
Copilot Cowork
Leave with
Each person's first real job handed to Cowork and the know-how to brief it, check its work before approving and keep the cost down
Length
Two hours
First session
£950
Repeat session
£650

Copilot Studio workshop, half day

Who it's for
The few who know the work and will build. Up to 12
Tool
Classic Copilot Studio and Power Automate
Leave with
One working agent built by the group
Length
Three hours. One half day, or two 90-minute sessions
First session
£1,150
Repeat session
£850

Copilot Studio workshop, full day

Who it's for
The few who know the work and will build. Up to 12
Tool
New Copilot Studio experience
Leave with
Your own agent and a first skill
Length
A full day
First session
£1,800
Repeat session
£1,500

Copilot Studio apps workshop

Who it's for
The few who know the work and will build. Up to 12
Tool
Copilot Studio apps (new experience)
Leave with
A working app for a job in your firm, built and tested by the people who know the work
Length
Three hours. One half day, or two 90-minute sessions
First session
£1,150
Repeat session
£850

Copilot Cowork setup and skills workshop

Who it's for
The few who'll set Cowork up and write its skills. Up to 12
Tool
Copilot Cowork
Leave with
Cowork set up for your firm, with access and spending limits in place, skills for your own jobs and one automated task that asks before it acts
Length
Three hours. One half day, or two 90-minute sessions
First session
£1,150
Repeat session
£850

Advanced Copilot Studio day

Who it's for
Firms that have done a workshop or already have agents running. Up to 8
Tool
New Copilot Studio experience
Leave with
Your existing agents improved, with skills, orchestration and tests added and their running costs reviewed
Length
A full day
First session
£1,500
Repeat session
£1,500

A firm's first session includes a two-hour preparation session in which the training is tailored to your firm: your workflows, the applications your team uses where we can reach them and the jobs the exercises will use. Repeats of the same material for another group are the session price only.

Building Your First Copilot Agent, with skills: Adding skills to an agent in Copilot Chat is in preview and needs your firm to be in Microsoft's Frontier programme. We check whether yours is in the preparation session.

Advanced Copilot Studio day: One price, because there is no preparation session. The day works on agents your firm already has, which is also why the group is smaller.

Prices are per group (recommended up to 12 people), not per person. All prices exclude VAT.

A typical first year for a practice

  1. Copilot in your workflows

    Fee earners, managers and the office team with Copilot licences. Each person runs two or three of their own weekly jobs through Copilot and saves the firm's way of doing one.

    First session £1,150, repeat sessions £850, per group (recommended up to 12 people)

  2. Building Your First Copilot Agent

    Partners and managers. So the people who sign things off have built an agent themselves and know what to let it do.

    First session £950, repeat sessions £650, per group (recommended up to 12 people)

  3. Copilot Studio workshop, half day

    The practice manager and two seniors. The group builds one working agent from a job in the firm's own work.

    First session £1,150, repeat sessions £850, per group (recommended up to 12 people)

  4. Advanced Copilot Studio day

    Whoever now owns the agents. Once something is running: skills, a second agent alongside the first and the tests that prove it still works.

    £1,500, one price, per group (up to eight people)

One possible order, not a programme. Most practices book one session and decide the next from what came out of it. Rolling out Copilot Cowork? The Copilot Cowork setup and skills workshop comes first, then Copilot Cowork for your team group by group. All prices exclude VAT.

How a session runs

Hands-on, follow-along, on your own work.

Before

Two hours with your team in the preparation session. James picks the exercises with you from your own work, collects the procedures, templates or exports they need and checks what your licences allow.

On the day

James shows each step on screen and everyone does it as he goes, on their own machine, in your own Microsoft 365. Nobody watches a demo about a company that isn't theirs.

What you leave with

Copilot in your workflows leaves each person with their own weekly jobs run through Copilot and one saved the firm's way. The Cowork sessions leave Cowork set up and each person's first real job handed to it. The agents course leaves each person with their own agent and, in the three-hour version, a skill added to it. A half-day workshop ends with one working agent built by the group; a full day with each person's own agent and a first skill.

After

Nothing, unless you want it. Some practices stop there. Others book a repeat for another office, hand an agent to us to finish or come back for the Advanced day once something is running.

Do we need Discover before training?
No. Training is a way to start on its own. You book a session, we run the preparation session with your team and the exercises are built from your own practice. Discover is for firms that aren't sure yet where agents would help, and nothing needs it first.
Which session should a practice book first?
If your practice has Copilot licences and hasn't had the value from them yet, Copilot in your workflows, on jobs from tax, audit or the office. If your team already uses Copilot well, Building Your First Copilot Agent for partners and managers, so the people who sign things off build one themselves and understand what to let an agent do. The practice manager and a few seniors then take a Copilot Studio workshop, where they build from the firm's own procedures and templates. If you're rolling out Cowork, the Copilot Cowork setup and skills workshop first, then Copilot Cowork for your team group by group. Firms with agents already running book the Advanced Copilot Studio day.
Why does the first session cost more than a repeat?
Because it includes a two-hour preparation session in which James Wilkinson tailors the training to your firm's own jobs, workflows and applications. A repeat of the same material for another group is the session price only.
Will the exercises use our client data?
They use your own templates, procedures and exports, because that is what makes the training stick. Where an exercise needs client records, we agree in the preparation session whether to use last month's real examples or copies with the names changed, depending on your own data policy. Everything stays in your Microsoft 365.
Which practice software do you work with?
Most agents start from something every system can produce: a scheduled report emailed to a shared mailbox, or a file saved to a folder. Where your software allows a direct connection (Xero Practice Manager and Karbon do, for example), the agent can pull what it needs straight from it. For practice software that runs on your own server, a read-only connection to the database is possible with your IT provider's agreement. Where we can't write back to your system, the agent creates a task for a person instead.
Is this training people to be accountants?
No. It is training the people who already know the work to use Copilot on it and to build and use agents for it. Nobody needs to be technical, and nobody learns tax or audit from us. They learn to hand the admin around the work to Copilot or an agent and keep the judgement.
Can we run the same session for another office or team?
Yes. A repeat of the same material for another group is the session price only: £850 for Copilot in your workflows, £650 for Copilot Cowork for your team, £650 for Building Your First Copilot Agent, £850 for Building Your First Copilot Agent, with skills, £850 for a half-day workshop and £1,500 for a full day. A different team that needs different exercises has its own preparation session.
Will agents replace anyone in our team?
No. They take the admin off your team, which is the sorting, chasing, retyping and checking, so the team can do the client work. Judgement, advice and sign-off stay with people, and anything that goes to a client or raises a bill waits for one of your team.

Next step

Talk through which group in your practice should go first.

A free 30-minute call with James. No pitch and no obligation, and no Discover needed first.